Although some employers prefer a formal training program for a medical assistant, a medical assistant is not obliged to go through formal medical assistant training or even obtain a license to practice as a medical assistant before employment. On-the-job training is a common way of training medical assistants and is also a requirement for medical assistants who pursue formal education. If your practice has specific needs, on-the-job training may be the ideal way to train a medical assistant in what they need to know to work for your organization and grow in their careers.
Training Medical Assistants
Properly training a medical assistant staff and encouraging them to take on more responsibilities beyond rooming patients, taking vitals, and setting up equipment can improve your clinic. The benefits of properly training medical assistants include:
- Superior customer service
- Better performance metrics
- Effective patient outreach
- Increased efficiency
Pairing a new medical assistant with an experienced medical assistant will allow the less experienced medical assistant to learn medical assisting skills while gaining the real-life experience of caring for patients and assisting physicians. Medical assistants can provide the learner with systematic instruction on how to perform procedures, treatments, assessments, and clerical skills that are necessary for your business operations. Furthermore, job shadowing provides the chance for a new medical assistant to ask questions while developing their techniques for performing assessments, providing treatments, or assisting healthcare providers.
Expand the Scope of Tasks
It is essential that your medical assistant staff feel like an integral part of your health care team. Ongoing feedback is crucial for the development of a medical assistant. Training your staff in advanced administrative tasks will enhance their skills while improving your workflow. These tasks may include managing lab and radiology results, arranging urgent appointments, informing patients of lab results, and identifying opportunities for add-on office visits.
Training for medical assistants takes place in large group settings or small one-on-one learning. Try to keep training informative yet fun. For the most significant impact, try to teach with real equipment and remember that the more interaction, the more valuable the training. Use your most skilled medical assistants to train your newer hires and rotate them for a variety of input. Try to keep sessions under four hours in length. Always ask for feedback and questions from the learners.
Need a Medical Assistant?
If you need to add a medical assistant to your team, consider what CnStaffing can offer you. The recruiters at CnStaffing can provide you with medical assistants who are eager to fill your vacant positions. All candidates receive a variety of screening and skills assessments to ensure they are the right fit for your staffing needs.