Costs are always under scrutiny in a health care organization, especially regarding an organization’s hiring and staffing needs. Hospitals and health care organizations must balance costs during budgetary shortages, increase their market position, manage their physician groups and keep patient satisfaction high. When vacancies arise, these tasks become an even greater challenge.
What is the true cost of a vacant health care position in your health care organization?
The Cost of a Vacancy
A vacancy at your medical facility incurs costs that vary depending on a variety of factors. When you have a vacancy, the work must be accounted for, regardless if no one is in the position. You can fill the vacancy by contracting a temporary agency or contract employee’s services or paying other employees overtime to make up the work. Of course, there is also the expense of hiring a replacement. These costs include hiring, onboarding, training, higher error rates and general culture impact.
There are soft costs as well, with a lack of quality patient care being one of them. Additional vacant position costs include the impact on employee morale, customer service, and your health care organization’s reputation. When your productivity is down, it affects the bottom line in several ways. Not only are you paying extra money in overtime costs, but you are also limiting opportunities.
Vacancies can spark apathy. Resentment is an indirect cost of a vacancy. Your employees who are working understaffed are now responsible for covering for the loss of productivity. The vacancy affects employees and managers, causing stress, frustration and resignation. When you work understaffed, your health care professionals will become disgruntled, overly critical of management and apprehensive of your long-term outlook. If you have a vacancy, the potential for other vacancies increases.
Fill the Vacancy
It is vital that you fill the vacancy that is costing your health care organization money. Take the necessary actions to reduce burnout among your staff. Consider hiring more people and providing ways for them to relax on-site. Make it a point to have opportunities available for your employees to advance their careers and improve their skill sets. These opportunities will help to keep your employees engaged. Streamline your hiring and onboarding process because a slow response time during the hiring process may cause potential hires to change their minds regarding working for your health care institution. It is essential that you fill vacancies to close the talent gap and decrease turnover among disgruntled employees.
Partner With an Agency
If you are having difficulty filling your available positions, it might be time to contact a professional staffing agency. CnStaffing has years of experience helping health care organizations fill their ranks with highly skilled employees. The professional staffers at CnStaffing can save you time and money by delivering a quality employee quickly.